Frequently Asked Questions about Phones
International Travel with Your Cell Phone
All international travel requires you to contact us prior to your departure date. Please fill out the following form before your departure date to ensure that international cell roaming is enabled on your cell phone. If you do not contact us, upon travel outside the country, your phone will not have service.
Useful Links Regarding Traveling and your Cell Phone
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For questions while roaming outside the U.S., contact AT&T by calling +1.314.925.6925, a free call from your AT&T wireless phone, 24 hours a day, 7 days a week.
- Data Usage Calculator Wondering how much data you actually use? Use this tool to estimate just how much data you will be pulling down.
Data Rates
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Voice: Unlimited voice calling to any other phone within the United States, Canada & Mexico.
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Text Messages: Unlimited texts are allowed on your phones.
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Data: Unlimited data is allowed on your phone. (*AT&T may throttle usage after a large amount of data is consumed. This limit is normally not hit for day-to-day usage.)
- Hotspot: An additional hotspot option can be enabled on your phone for an additional $5/month. This is not enabled by default. Please contact us to request this. Your department is responsible for the cost of the service.