Visit the Pennsylvania State University Home Page

Intercollegiate Athletics IT Support

157 Bryce Jordan Center, University Park PA, 16802

  • Home
  • Policies
  • Forms
    • Request for New Account
    • Request for Shared Drive Access
    • Request for Cell Phone
    • Request for International Travel
    • Creative Services Project Request Form
    • Submit a Ticket
  • Services
  • Links
  • Our Staff
  • Newsletter
  • Submit a Ticket

Taking a Screenshot on iPad/iPhone

August 4, 2020 by Patrick Daniels

iphone ScreenshotPress and hold the power button on the top or side of your iPad/iPhone.

Immediately press and release the Home button.

Your screenshot will be placed in the photos app. Go to the Photos app > Albums and tap Camera Roll.​

Filed Under: iPads, Phones

My phone or iPad was lost or stolen. What do I do?

August 4, 2020 by Patrick Daniels

You must contact us​ immediately!

If you have a smartphone provided by our office, we have the ability to erase it remotely if it was lost or stolen. This will ensure that your email, calendar, and contacts will not be available to the person that picks it up.

We try to keep spare phones available if your phone was broken.

Filed Under: iPads, Phones

Teams Office Phones

August 4, 2020 by Patrick Daniels

Cisco VOIP Phones

Penn State has recently decommissioned all Cisco office phones and moved to Teams phones. These phones operate similarly to normal phones including the ability to receive incoming calls and make international calls.

If you wish to have a Teams phone either installed in your area or removed from your area, please contact us and we will put in the request.

Filed Under: Phones

Configuring email on Android

August 4, 2020 by Patrick Daniels

Due to the varying software installed on each generation of device, the instructions may vary slightly between models.

Open the email application on the phone.

If no accounts are setup on the phone, the device should ask you for an account type.

If Office 365 is a choice, select that. If asked for your email address, type in your full Penn State address (e.g. abc1234@psu.edu). You should be redirected to the Penn State WebAccess login. This should complete the process.

Filed Under: Email and Outlook, Phones

Configuring email on iOS (iPhone/iPad)

August 4, 2020 by Patrick Daniels

Mail App Icon

Since moving to Office 365 at Penn State, setting up email on any Apple mobile device is easier than ever.

Open Settings on iPhone/iPad

Settings

Tap Accounts & Passwords

Accounts

Tap Add Account

Accounts 2

Tap Exchange

Accounts Exchange
Enter the following information on the Exchange Screen:

  • Email: [Your full email address abc123@psu.edu]
  • Description: Anything you wish to identify this account (ex. PSU O365)

Accounts Info

Tap Next

Tap Sign In​

Accounts SignIn

Sign into Penn State WebAccess.

WebAccess

Tap Save

Accounts Save

You will now see your Mail/Contacts/Calendars start to import. This process may take a few minutes to complete.

Filed Under: Email and Outlook, iPads, Phones

​​​Single Inbox with Office 365

July 31, 2020 by Patrick Daniels

Office 365 LogoA new voicemail feature has been integrated with Office 365 that will allow Penn State faculty and staff voicemail users to more easily manage their voicemail messages, save time and share information quicker.

Single Inbox connects faculty and staff voicemail accounts with email inboxes and gives users more options for retrieving, managing and storing their messages for better long-term accessibility and increased productivity.

With Single Inbox, users will receive an email each time they receive a new voicemail. The email includes a transcription and an audio recording of the message.​

​Click here to discontinu​e, resume, or modify the Single Inbox feature

Other ways to manage voicemail:

Checking voicemail using your Cisco desk phone like normal.
Using the remote call-in voicemail service.
Using my.voip.psu.edu (only available on campus).

Filed Under: Office 365, Phones

Office 365 Logo
Log into your Penn State email.

Quick Links
  • New Employee Welcome Guide
  • BigFix Self-Service
  • Working Remotely
  • Request for International Travel
  • Printers
Categories
  • Accounts & File Management
  • Archtics
  • Cell & Office Phones
  • Club Prophet
  • Cloud Storage
  • Email & Outlook
  • General Questions
  • iPads
  • Macs
  • Microsoft MFA
  • Office 365
  • Passwords
  • Policies
  • Printers
  • Software
  • Wireless
  • Working Remotely
UNIVERSITY PARK WEATHER
 Visit the Pennsylvania State University Home Page
Copyright 2025 © The Pennsylvania State University Privacy Non-Discrimination Equal Opportunity Accessibility Legal

Intercollegiate Athletics IT - 157 Bryce Jordan Center, University Park PA, 16802