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Configuring Office 365 on a PC

August 3, 2020 by Patrick Daniels

Penn State’s relationship with Microsoft allow the use of Office 365 and all of its applications by all faculty, staff, and students on work machine and personal machines. You may download and use these applications on any device you choose (up to the limit of the subscription) as long as you are employed by the university.

Athletics-issued PCs

On all machines issued by the Athletics department, Microsoft Office will be installed and automatically updated for you. The most popular software packages will be installed directly (Outlook, Excel, Word, Powerpoint, etc.) on all machines. There are also web versions of these applications that can be found here. If there is a piece of software in the Office 365 suite that you require that is not pre-installed, please contact us.

Personal PCs

As mentioned above, the subscription model that Penn State has chosen for its employees includes the ability for you to install and use Office 365 on personal devices as long as you are employed with the university.

Download the Office 365 Suite
To download the software to use on your personal PC, navigate to the Penn State Office 365 page.

Click Login at the upper right. Use your Penn State WebAccess credentials.

Once logged in, you may click any of the web application links listed to launch them in a browser. This is often enough for people to work adequately. However, you may install the full versions of these applications by clicking the Install Office button at the upper right.

Install Office

Choose Office 365 apps to install the suite of applications. Download the small installer and run it.

The setup will install the applications to your local PC.

Upon opening any of the applications for the first time, you may be prompted to log into the software. When asked, provide your Penn State email address and log into WebAccess when prompted.

Your software is now ready to use.

Filed Under: Office 365, Software

I received a suspicious email. How can I tell if it’s legitimate?

July 31, 2020 by Patrick Daniels

Phishing scams, or fraudulent emails attempting to harvest your personal information, have been around practically since the inception of the internet, and they will not go away any time soon. Fortunately, there are ways to avoid becoming a victim yourself. Here are some basic guidelines in keeping yourself safe:

  • Neither Penn State nor Athletics IT will ask for personal information, such as user name and password via email. 
  • Keep Informed About Phishing Techniques – New phishing scams are being developed all the time. Without staying on top of these new phishing techniques, you could inadvertently fall prey to one. Keep your eyes peeled for news about new phishing scams. By finding out about them as early as possible, you will be at much lower risk of getting snared by one.
  • Think Before You Click! – It’s fine to click on links when you’re on trusted sites. Clicking on links that appear in random emails and instant messages, however, isn’t such a smart move. Hover over links that you are unsure of before clicking on them. Do they lead where they are supposed to lead? A phishing email may claim to be from a legitimate company and when you click the link to the website, it may look exactly like the real website. When in doubt, go directly to the source rather than clicking a potentially dangerous link. Call the sender to verify that the email is legitimate before replying.
  • Verify a Site’s Security – It’s natural to be a little wary about supplying sensitive financial information online. As long as you are on a secure website, however, you shouldn’t run into any trouble. Before submitting any information, make sure the site’s URL begins with “https” and there should be a closed lock icon near the address bar. If you get a message stating a certain website may contain malicious files, do not open the website. Never download files from suspicious emails or websites.
  • Check Your Online Accounts Regularly – Get into the habit of changing your passwords regularly. To prevent bank phishing and credit card phishing scams, you should personally check your statements regularly. Get monthly statements for your financial accounts and check each and every entry carefully to ensure no fraudulent transactions have been made without your knowledge.
  • Keep Your Browser Up to Date – Security patches are released for popular browsers all the time. They are released in response to the security loopholes that phishers and other hackers inevitably discover and exploit. The minute an update is available, download and install it on your personal machines. Athletics IT will update browsers centrally for you in your office environments.
  • Be Wary of Pop-Ups – Pop-up windows often masquerade as legitimate components of a website. All too often, though, they are phishing attempts. Many popular browsers allow you to block pop-ups; you can allow them on a case-by-case basis.
  • Never Give Out Personal Information – As a general rule, you should never share personal or financially sensitive information over the internet. When in doubt, go visit the main website of the company in question, get their number and give them a call. Most of the phishing emails will direct you to pages that may look identical to the website in which you’re familiar where entries for financial or personal information are being requested. Never send an email with sensitive information to anyone.

For more information regarding how Penn State handles phishing or to report a phishing scam, click here to go to Penn State’s Phishing site.

If you have any questions regarding the legitimacy of an incoming email, contact us.

Filed Under: Email and Outlook, Office 365

​​​Single Inbox with Office 365

July 31, 2020 by Patrick Daniels

Office 365 LogoA new voicemail feature has been integrated with Office 365 that will allow Penn State faculty and staff voicemail users to more easily manage their voicemail messages, save time and share information quicker.

Single Inbox connects faculty and staff voicemail accounts with email inboxes and gives users more options for retrieving, managing and storing their messages for better long-term accessibility and increased productivity.

With Single Inbox, users will receive an email each time they receive a new voicemail. The email includes a transcription and an audio recording of the message.​

​Click here to discontinu​e, resume, or modify the Single Inbox feature

Other ways to manage voicemail:

Checking voicemail using your Cisco desk phone like normal.
Using the remote call-in voicemail service.
Using my.voip.psu.edu (only available on campus).

Filed Under: Office 365, Phones

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