Penn State deploys various models of Cisco VOIP phones for use by staff. Most offices are still utilizing a now out-of-date 7961/7962 model VOIP phone. While this model is technically no longer supported by Penn State ENCS, it is still a fully functional phone for office use. The new model 8811 is the standard distributed model for office use.
If you wish to inquire about adding phone lines to offices, contact Penn State ENCS for pricing.
Athletics IT has limited ability to relocate Cisco VOIP phones during office moves. Requests for telephone maintenance are submitted on the link above. There can be substantial lead times necessary for the appointment, however. At times, the request should be made weeks in advance if possible.
For additional ENCS contact information, click here.
Managing your phone settings
The Cisco VOIP phones can be managed online via the Penn State ENCS Voip Portal which allows the user assigned to the device to manage voicemail options, speed dials, call forwarding etc.
